Support
Common questions about Moonreel. Didn’t find an answer? Email us — we read every message.
Does the app need an internet connection?
No. Everything works offline — you can play in airplane mode.
No. Everything works offline — you can play in airplane mode.
Where is my progress saved?
On your device only. It is not uploaded anywhere.
On your device only. It is not uploaded anywhere.
Will I lose progress if I reinstall?
Yes. Uninstalling removes all local data, because nothing is stored on servers.
Yes. Uninstalling removes all local data, because nothing is stored on servers.
How do I cast, hook and reel in a fish?
Hold the reel button and release it when the power bar is high to cast; the distance is shown in meters. When you see the BITE! signal, tap the reel button within the short strike window to set the hook. Then hold the button to reel the fish closer and release it to ease the line until the distance reaches zero.
Hold the reel button and release it when the power bar is high to cast; the distance is shown in meters. When you see the BITE! signal, tap the reel button within the short strike window to set the hook. Then hold the button to reel the fish closer and release it to ease the line until the distance reaches zero.
Why did my line snap?
The tension arc shows how hard the line is pulled. If tension stays at the limit in the red zone for too long, the line snaps. Release the button when the arc turns red, but do not let go for too long, or the fish swims away.
The tension arc shows how hard the line is pulled. If tension stays at the limit in the red zone for too long, the line snaps. Release the button when the arc turns red, but do not let go for too long, or the fish swims away.
What do the tackle upgrades do?
Coins from every landed fish can be spent on three upgrades with five levels each: the Rod casts farther, the Reel pulls faster and gives a wider strike window, and the Line builds tension more slowly.
Coins from every landed fish can be spent on three upgrades with five levels each: the Rod casts farther, the Reel pulls faster and gives a wider strike window, and the Line builds tension more slowly.
How do I unlock new anchorages?
Save up coins and unlock the next anchorage from the harbor screen. Each of the four anchorages has its own four species, including one legendary fish.
Save up coins and unlock the next anchorage from the harbor screen. Each of the four anchorages has its own four species, including one legendary fish.
How do I reset my progress?
Open Settings, tap Reset progress and type RESET to confirm. This clears coins, tackle, anchorages, the catch log and records. All data is stored only on your device.
Open Settings, tap Reset progress and type RESET to confirm. This clears coins, tackle, anchorages, the catch log and records. All data is stored only on your device.